Return & Refund Policy

Refund & Return Policy

At New York Skin, we want you to shop with confidence. If you’re not fully satisfied with your purchase, we’re here to help.

🔁 Returns
- You can request a return within 30 days of receiving your order  
- Items must be unused, unworn, and in original condition with tags attached  
- Returns without prior approval will not be accepted  

💸 Refunds
- Once we receive and inspect your item, we will notify you accordingly 
- Refunds will be issued via the original payment method  

🔄 Exchanges
- Need a different size or style? We offer easy exchanges  
- Exchange requests must be made within 14 days of delivery  

🚚 Shipping Costs
- Customers are responsible for return shipping costs  
- Original shipping charges are non-refundable  

❌ Non-Returnable Items
- Used or damaged items (not caused by us)  
- Items without original packaging or tags  

⚠️ Damaged or Wrong Item
If you receive a damaged or incorrect product, please contact us within 24 hours with pictures. We will resolve the issue quickly at no extra cost.

📩 Contact Us
Email: americwearsllc@gmail.com  
WhatsApp: +1 (934) 444-8661 

We’re committed to making your experience smooth and fair.

New York Skin — Shop with Confidence.